Office Assistant

Office Assistant

Position Title: Office Assistant

Department: Administration

Hours: Full Time : 32 – 40 hours

Responsibilities

• Oversee and welcome all guests, clients and linguists into the office. 
• Coordinate switchboard responsibilities to route calls to the proper departments. Assist with screening and processing overflow incoming calls. This may include helping schedule appointments and assisting scheduling team in scheduling/fill incoming interpreter requests. 
• Processing reminder emails/calls to interpreters. 
• Assist all departments with generating and updating reports for admin office on a monthly basis. 

• Manage, plan and coordinate all Linguava social events/ conferences
• Manage all correspondences for Linguava volunteer campaigns. 
• Assist with Linguava social media and marketing materials

• Assist with onboarding process for Interpreter Relations dept.
• Assist with any necessary filing, specific projects and reports needed for each department
• Support office coordinator when needed
• Assist Office Coordinator with Lunch and open/closing tasks of building
• Other duties as specified

 Specific Tasks Include 

• Coordinate staff monthly celebrations
• Conference Room Setup and clean up
• IR Support – Interpreter paperwork, Photo, badge and help to grade HIPAA (issue certificate)
• Filing for Departments – New clients and Interpreter files
• Coordinating birthdays and Anniversaries for company staff 
• All other tasks as assigned

Requirements (Preferred Minimum) 

• Minimum 2 years of experience in customer service preferred
• Minimum two years front desk experience preferred
• Industry knowledge preferred
• Bachelor’s Degree preferred
• Bi-lingual is a plus, but not required
• Social media marketing experience is required
• Professional communication skills; verbal and written
• Proficiency with standard software applications (Excel, Word, Powerpoint), and familiarity with other web based applications and basic design programs (Adobe, Photoshop, etc.).
• Ability to excel in a demanding, dynamic, and independent working environment

Benefits and Compensation –

Compensation commensurate with experience. 

Generous benefit package:

• Medical, Dental and Vision Insurance 
• PTO
• Employee 401K Program (after 1 year)

Full Benefits after 90 days

Compensation

DOE

Potential Start Date:

Required Documents

1. Resume
2. Cover Letter
3. Professional References

Please submit the documentation mentioned above to anju@linguava.com