We serve the healthcare community with responsive language services to improve patient experience and health outcomes
In 2008, future Linguava CEO David Brackett began his career as a Spanish medical interpreter. He loved working with language and having the ability to serve others. The concept of being part of a medical care team resonated with him.
But within a short time, he began to notice big problems with the industry he had entered. Most interpreters he met were being treated with casual disregard by their language service providers and were suffering through their work. Checks from his agency would frequently bounce. Communication between agency, interpreter, and medical provider was deficient. Provider training was inadequate. The network he expected to see, between language service provider, interpreters, the medical community and their patients, was broken. Ultimately, the patients were the ones who suffered the most from this broken system. So he began to envision a better way forward. The result of his ideas led to the founding of Linguava in 2010.
The Linguava language service provider model features consistent language access training for medical providers. Linguists are valued, receive proper onboarding, access to training, and become team members connecting through an essential community. Ultimately, limited-English-proficient and Deaf and Hard-of-Hearing patients would experience equal access that led to better health outcomes and health equity.
Core Values
At our core, we put People First
We prioritize the well-being, and honor the humanity of everyone we engage with—our patients, clients, vendor partners, and employees—treating them with the respect, compassion, and the understanding they deserve. We strive to build a people-centric culture where everyone feels heard, appreciated, and empowered. We recognize that as humans, none of us are perfect and we may make mistakes.
We are committed to always Doing the Right Thing
This means creating a culture of transparency, engaging in honest, open and respectful conversations, and consistently acting with integrity. We hold ourselves accountable to the highest ethical standards, ensuring that every decision and action reflects our commitment to trust, fairness, and doing what is right—not just for ourselves, but for everyone we serve and work with.
We are driven by the relentless Pursuit of Progress
We’re progressively making daily activities a little bit better each day. We embrace a mindset of continuous improvement and innovation. We seek out new ideas and encourage creativity throughout the entire company.
We are dedicated to delivering Above & Beyond Service
We take pride in exceeding expectations with unparalleled customer care and turning ordinary interactions into extraordinary experiences. We strive to anticipate needs, provide personalized solutions and go the extra mile to create loyal, raving fans. Our commitment is to ensure that every client, external or internal, feels not just served, but wowed through their experience.
We Have Each Other’s Back
This means stepping up for one another—offering support, lending a hand, and sharing the load, regardless of titles or roles. We know that success is never achieved alone; it’s the result of a collective effort built on collaboration, trust, and mutual respect.
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Discover The Linguava Difference
Linguava strongly lives its mission and vision every day to provide health equity through language access. Our core values, diversity, equity, and inclusion are embedded in our culture. We strive to extend that belief to our staff, linguists, and patients when serving by taking thoughtful actions for the community’s needs.
Learn more about our company vision
We Specialize In Serving The Healthcare Industry
We are passionate about achieving health equity, and improving patient experience and health outcomes. Our staff is HIPAA certified, trained in medical compliance and CMS standards to ensure the highest quality of service is delivered.
Learn more about our interpretation and translation services
Your Partner For Language Services
Our interpreters are ready to provide excellent communication access to your patients and clients. Learn more today.
