Last minute walk-ins and unexpected interpretation needs happen. You have access to our 24/7 call center with interpreters speaking virtually any language.
Our Telephonic process
Benefits Received with Telephonic Interpretation
- Immediate connection with an interpreter in virtually any language
- Increase communication efficiency with your client/patient
- Enhance your overall service to your client/patient and office staff
- Call monitoring for quality assurance
- Allow your client/patient more confidentiality
Endorsements
Working with Linguava has been a very positive experience and a good partnership. Their interpreters are professional, outgoing, friendly and very kind to our patients and staff at The Portland Clinic. They are always on time and prompt to give advance notice if a new interpreter needs to be found. The staff is quick to assist and trouble-shoot if a problem arises. Their online portal is convenient and easy to use, allowing us to select particular interpreters for certain patients. Their call center agents are very knowledgeable and always go the extra mile to make sure a call will be successful!
Mallori Berry - The Portland Clinic
FAQs
HOW DOES TELEPHONIC INTERPRETATION WORK?
Our process is easy - Create an account with us (if you have not already). Call us when you are ready and our scheduling team will get you connected with the interpreter over the phone in any language you need. Our interpreter will interpret all information that is stated during the phone conversation so each party gains mutual understanding.
WHAT TYPES OF TELEPHONIC INTERPRETATION DO WE OFFER?
We can provide an over the phone interpreter for virtually any type of situation or assignment you may have. Simply contact us and we will get you all set up.
WHO ARE OUR TELEPHONIC INTERPRETERS?
Our team is made up of industry professionals with a minimum of two year's experience in over the phone interpretation experience. They are a dynamic group of committed individuals dedicated to serving the community. They each have specific qualifications and certifications that meet the standards for each industry we serve.