Blog & Resources

Download these Coronavirus Guidance Posters translated into Spanish, Russian and Vietnamese. English Spanish Russian Vietnamese Read more

Why work with a professional interpreter? Patients have better health outcomes and higher satisfaction rates when working with trained interpreters, and trained interpreters are less likely to make serious mistakes compared to those without training (1,2,4) Certified and Qualified interpreters have completed training, have demonstrated proficiency, and are familiar with [...] Read more

MIPS (Merit-based incentive payment system) and Payments While there are several quality programs under CMS(Centers for Medicare and Medicaid Services), MIPS has the largest potential impact on providers that see patients with Medicaid and Medicare plans. Under MIPS, providers can lose up to 9% of their CMS payments based on [...] Read more

                  MIPS (the Merit-Based Incentive Payment System) has the largest potential impact on hospitals’ bottom line, but there are many other CMS (Center for Medicare and Medicaid Services) programs that adjust payments to hospitals based on quality measures. HRRP and the cost [...] Read more

Your Health Matters Being at your optimal health helps reduce stress, boosts dopamine, serotonin, energy, increases your performance, helps provide better sleep, increases your level of fulfillment and joy for life. Your My Best Health plan is something that you create based on whatever your health goals may be. You decide what [...] Read more

What is culture? Culture is a set of ideas, beliefs, values, and knowledge shared by a group of people, influencing their social behaviors, and the range of activities of a group of people with shared traditions, transmitted and reinforced by members of the group.1 A person’s culture can be influenced [...] Read more

SIMULTANEOUS How does it work? Real-time interpreting, with only a few seconds of lagNo need to plan for extra timeTwo interpreters are needed to allow for rest breaks to maintain the quality of interpretation; it is mentally taxing to listen and interpret at the same time, and studies show that [...] Read more

WHAT ARE THE THRESHOLDS FOR TRANSLATION?All Documents must be translated for languages spoken by: 10% of the population eligible to be served or likely to be directly affected*, or3,000 individuals Vital documents must be translated for languages spoken by: 5% of the population eligible to be served or likely to [...] Read more

Language Access Compliance Myths MYTH I can rely on my LSP to provide reminder calls, so my staff don’t need to give reminder calls to LEP individuals. REALITY Providing “meaningful access” as required by Title VI requires providing the same services in the same manner to LEP individuals.3 Interpreters may [...] Read more